Section 501 — Service of notice, generally. Successor to s.282 of the 1961 Act.
Section 501 is in Chapter XXIII — Miscellaneous, which runs from section 499 to section 536.
Sub-section (1) sets out how any notice, summon, requisition, order or other communication under the Act may be served on the person named: by post or by a courier service approved by the Board, in the manner provided by the Code of Civil Procedure, 1908 for service of summons, in the form of an electronic record under Chapter IV of the Information Technology Act, 2000, or by any other prescribed means of transmission. Sub-section (2) lets the Board make rules on the addresses, including electronic mail addresses, to which such communications may be delivered or transmitted. Sub-section (3) defines 'electronic mail' and 'electronic mail message' as a message or information created, transmitted or received on a computer, computer system, computer resource or communication device, including attachments in text, image, audio, video or any other electronic record.
It gives the department a menu of equally valid service methods, expressly including electronic ones, so that service is not defeated by the mode chosen. Leaving the addresses to Board rules allows the electronic address of record to be fixed administratively.
An objection to service has to engage with the specific mode used, because all four routes in sub-section (1) are alternatives — service by an electronic record under the Information Technology Act is as good as service by post. The address to which it goes matters more than the method: that is governed by rules made under sub-section (2), so a communication sent to the address of record can be valid even if it never comes to your attention. Courier service counts only where the courier is approved by the Board.
An income-tax authority transmits a notice as an electronic record under Chapter IV of the Information Technology Act, 2000 to the assessee's email address of record, and the assessee never opens it. Service is nonetheless made: clause (c) is one of four alternative modes in sub-section (1), as good as post, and the address it went to is governed by rules made under sub-section (2) rather than by whether the communication came to his attention. Change the facts slightly and the answer changes — a copy handed over by a courier service that the Board has not approved does not satisfy clause (a) at all. An objection to service therefore has to engage with the particular mode used and the address rules, not with receipt in fact.
Whenever a taxpayer disputes how a notice, summons, requisition, order or other communication under the Act reached him — the point arises in a reply to that communication and in any appeal challenging proceedings founded on it. The section names no form; it names the modes, and leaves the addresses, including the electronic mail address, to rules made by the Board.
The service of a notice, or summon, or requisition, or order, or any other communication, under this Act (herein referred to as communication) may be made by delivering or transmitting a copy thereof, to the person therein named
See the full 1961 to 2025 concordance.
All of them are in the Rules 2026 index.
See the notifications index.