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Case law › Concepts › Service of notice

Service of notice

The department says it issued the notice, but I never got it — does that matter?

The Income-tax Act, 1961 was repealed on 1 April 2026. It still governs income earned up to 31 March 2026, and every proceeding about those years however late — assessment, reassessment, rectification, penalty, revision and appeal alike. Income earned from 1 April 2026 is governed by the Income-tax Act, 2025. What changed, and which Act governs your year →

The department says it issued the notice, but I never got it — does that matter?

Valid service means the notice actually reached you by one of the modes the Act and rules permit, at an address or email drawn from the prescribed list. Issue and service are distinct events: limitation under section 149 runs to the date the notice is issued, while your time to respond and the department's jurisdiction to proceed depend on service.

This is an explainer, not a judgment. It states the law in our own words, which is exactly why it needs checking. Everything below was written from the sources listed at the foot of this page, and no chartered accountant has yet signed it off. Read the source before you rely on it in a reply or an appeal.

Section 282(1) sets out how a notice, summons, requisition, order or other communication may be served: by post or by a courier service approved by the Board; in the manner provided by the Code of Civil Procedure, 1908 for service of summons; in the form of an electronic record as provided in Chapter IV of the Information Technology Act, 2000; or by any other means of transmission provided by rules made by the Board. Section 282(2) empowers the Board to prescribe the addresses, including electronic mail addresses, to which communications may be sent.

Rule 127 supplies that list. For physical delivery the permitted addresses are the address in the PAN database, the address in the return of income for the relevant year or the immediately preceding year, the registered office address for a company, or an address the addressee has furnished in writing. If communication cannot be delivered there, the rule allows fallback to addresses held by banks, postal authorities, insurers or government records. For electronic delivery the permitted email addresses are the one in the return, the one available on a company's website, or one furnished by the addressee. Sub-rule (3) leaves the security, transmission and archival procedures to the Principal Director General of Income-tax (Systems).

The distinction that matters most is between issue and service. Limitation provisions are framed around issue — section 149 says no notice "shall be issued" after the stated period. The Supreme Court in R.K. Upadhyaya v. Shanabhai P. Patel drew a clear distinction between issue of notice and service of notice under the 1961 Act. So a notice signed and despatched within time is not fatally late merely because it reached you afterwards; but a notice that was never validly served leaves the officer unable to proceed against you.

What counts as the date of issue in the electronic era was worked out by the Delhi High Court in Suman Jeet Agarwal v. ITO. The court sorted notices into categories and held that "issued" means the date of actual despatch or transmission, not the date the notice was generated or digitally signed. A notice digitally signed after 31 March 2021 bears that later date. A notice merely uploaded on the e-filing portal without transmission is issued when the assessee views it on the portal. A notice sent by speed post is issued when it is handed to the post office. The court expected the officer to produce the despatch record from the departmental system.

Section 292BB then creates a deeming fiction the other way. Where an assessee has appeared in a proceeding or co-operated in an inquiry relating to an assessment or reassessment, the notice is deemed duly served in time and in the proper manner, and the assessee is precluded from objecting that it was not served, not served in time, or served improperly. The proviso is the whole point: the section does not apply where the assessee raised the objection before the completion of the assessment or reassessment.

Service also fixes the recovery clock. Section 220(1) requires the amount in a notice of demand to be paid within thirty days of the service of the notice — not of its date. If you were served late, your thirty days start late, and interest under section 220(2) follows from the end of that period.

In practice the modern dispute is rarely about post. It is about a notice sitting on the portal against an email address that is stale, or a notice sent to an email that is not one of the addresses Rule 127 permits, with no SMS or email alert. That is a service objection, and it has to be taken before the assessment is completed or section 292BB will close it.

Why it matters

If you take the service point after the assessment order is passed, section 292BB will usually defeat it because you appeared and co-operated. Taking it early, in writing, preserves both the objection and the appeal ground. Correctly identifying the date of service also fixes your thirty days under section 220(1) and can defeat an interest or default computation that runs from the wrong date.

What to do

Where people go wrong

Unsettled, or not pinned down. I could not retrieve the footnote confirming which Finance Act substituted the current section 282 and from what date, so I have described the four modes without attributing them to an amending Act. Whether merely uploading a notice on the e-filing portal, with no email or SMS alert, amounts to valid service (as distinct from issue) is not settled on the sources I could read; Suman Jeet Agarwal addressed the date of issue rather than the sufficiency of service.

Authorities on these sections

Judgments in this library that turn on the same provisions.

Where this came from

Every page in this library links to what it was written from, so you can check it rather than take our word for it.